2018 Best Practices Benchmarking Report

Rick Gould, CPA, J.D. created the concept of benchmarking for the public relations industry in 1987. After 30 years of surveys and analyses, one thing stands out:

Firms that implement changes based on current benchmarks ultimately realize increased profitability and value to their firm. 

Benchmarking data, especially the year-end figures as outlined in this report, shows how firms are evolving based on changing market forces. Business practices that have proven to be successful, including during the recessionary period, are identified.

We regularly advise merger and management consulting clients how to interpret and apply this data in detail, tailoring it to each particular firm. Our clients increase profitability and improve operational effectiveness & value to their firm.

CEO’s of leading PR firms have honored us with the feedback that our benchmarks are an invaluable resource in successfully managing their firms.

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