Employee Retention

PR Agency Spotlight: 3 Ways to Meet Millennials Halfway

By Matthew Schwartz

PR Agency Spotlight: Kate Finley, CEO, Belle Communications PR Firm Owners Need to Be More Willing to Adapt to Millennials but Not Bend Over Backward Kate Finley, CEO of Belle Communications, was about to start her presentation at a work session at the PRSA’s Counselors Academy spring meeting titled “The Marvelous and Mysterious World of …read more


The PR Trifecta: Growth, Profitability and Billing Rates Stalling 

By Matthew Schwartz

In light of this solar eclipse this week, the constellations have started to align for the PR industry. But it’s not a pretty picture, with all the major financial indices down and little sign that the industry has started to make headways in order to reverse the declines. Just check out the tale of the …read more


Brain Training for Better PR Writing 

By Matthew Schwartz

Influencer marketing. Gamification. Online video. The list of relatively new PR channels goes on and on, with little room for PR firm owners to catch their breath before they have to consider the next investment. Even the most seasoned PR executives—who possess total recall and a photographic memory—may be hard-pressed to keep up with all …read more


Kraus: 3 Tips for PR Firms That Want to Promote Women, Spur Diversity

By Matthew Schwartz

When Margery Kraus founded APCO Worldwide in 1984, women didn’t predominate the PR sector—as they do these days—so there was little to no chatter throughout the industry about why it’s important to promote female PR execs to the C-suite. “I had to fight in a different way when I built my own firm because everybody …read more


Women, Leadership and PR

By Rick Gould CPA, J.D.

It’s a gap throughout PR field that could seriously damage the industry’s reputation if it doesn’t change its tune. And fast. We refer to the increasing number of women working throughout the PR profession—among both middle managers and senior account executives—but not necessary in the C-suite. According to the Bureau of Labor Statistics, women hold …read more


5 Employee Retention Strategies

By Jon Hainstock

(This blog post is excerpted from an article that originally ran on ZoomShift.com.) Do you have an employee turnover problem? Nearly 70 percent of organizations report that staff turnover has a negative financial impact due to the cost of recruiting, hiring and training a replacement employee, according to the Bureau of Labor Statistics. Adding insult …read more


PR Firms as Parental Units

By Matthew Schwartz

It never fails. When you chat with PR agency owners and C-suite executives about their firm’s culture it takes all of five minutes before they assure you that the biggest asset is “We’re like a family.” Fair enough, but we know all too well that some families are closer than others, particularly when it comes …read more


10 Workplace Etiquette Mistakes You’re Making on Social Media

By Kris Ruby

(This article originally appeared on observer.com.) By Kris Ruby  You walked into work this morning and headed to your cubicle as usual, but you couldn’t shake the feeling that something was wrong. When you went to get your coffee in the break room, several of your co-workers looked at you and whispered. When you passed …read more


Employee Retention to Maximize the Value of Your Firm

By Rick Gould CPA, J.D.

Within the C-suite, every top executive has an invaluable role to play. The CEO is the visionary of the firm. The CFO manages the financial infrastructure while the COO (if the firm is big enough) manages the operations. But when you consider selling your firm and need to demonstrate maximum value and future profitability, it’s …read more


Help Wanted for PR Firms

By Matthew Schwartz

What keeps agency owners and C-level executives of creative services firms up at night? Perhaps it’s the relentless onslaught of social media. How do you monetize it? How do you pick and choose which channels are the most appropriate for your clients? How do you adequately budget for myriad of channels? Then there’s key executive …read more